Don't Bring Your Computer to Office Depot!

The Office Depot on Dell Range says they fix computers now.

My dad brought his in. The only thing wrong with it was his DVD player no longer worked.

After a week he got it back. The DVD player works...but the rest of his computer had been wiped. It was back to "the way it was when he first bought it."

Now, there are times when a computer guy has to wipe your hard drive, if things are just way too corrupted, but what they do is make a mirror copy of the hard drive - all your files, all your applications, etc., and then they put that back on your computer!

Now, my dad has Carbonite so presumably he can just restore everything he had... but it just seems very fishy to me that such a simple task turned into such a major operation. And even that would have been okay if he still had his files on his computer!

[Edited - apparently they had intended to make a backup of everything to restore his computer, but my dad said no. He's got Carbonite and wanted to try that out.]

I use a guy who lives in Casper. Yes its a 2 and half hour drive there, and a 2 and a half hour drive back, but the guy lets me sit there and watch while he works on my computer, and he's taught me a lot,and he doesn't charge an arm and a leg (so I can afford the cost of gas!)